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Frequently Asked Questions

Is Breakfast included in the room rate, and what can we expect?
Breakfast at the Kauai Country Inn is COMPLIMENTARY
, which means it's not included in the room rate, but it's FREE to all guests who decide to have it. We are not a conventional B&B, because all of our suites are actually fully self contained apartments as such, which include a bedroom, living room, kitchen or kitchenette, bathroom, and private deck, rather than the single bedroom/bathroom combination that typical B&Bs offer. Because all of our suites have either full kitchens or kitchenettes we find that many guests choose to take care of their own breakfast arrangements, some supplementing their own breakfast with the simple items we offer, or joining fellow guests on our breakfast deck to mix and mingle.

Because our focus is on providing each suite with kitchen facilities, the Kauai Country Inn itself does not have a full kitchen to prepare cooked breakfasts in. Knowing however that many guests enjoy the convenience of having a breakfast provided for them, we offer a FREE complimentary breakfast each morning. This very simple continental breakfast consists of assorted muffins, croissants, yogurt, oatmeal and freshly brewed coffee & tea - nothing more, nothing less. Breakfast is 8 AM till 9 AM weekdays and 9 AM till 10 AM on weekends.


Our plane gets in late - how do we check in?
No problem about the late arrival
. Make sure you bring the directions to the Kauai Country Inn B&B with you as we don't have a 24 front desk. Please print the directions from your reservation confirmation. Please check yourself in as late as you like, you don't have to arrive at the Kauai Country Inn at a set time. It's all about your convenience. Check yourself in any time between 3 PM and 11:30 PM.


How do Check-in and Check-out work?
There is NO Paperwork
to fill in at either check in or check out. We collect all necessary information from guests prior to arrival, including their personal & credit card information. If guests would like to use a different credit card, please tell staff at the beginning of your stay. At Check-out, each guest is emailed a copy of their invoice, which is accompanied by an electronic credit card receipt.



Is the Kauai Country Inn a Bed & Breakfast?
It’s difficult for us to fit into a certain category of lodging establishment, because we’re not a classic Bed & Breakfast in that we offer more space, more amenities, private kitchen facilities, free laundry facilities, etc; but don’t have the normal large B&B kitchen to cook elaborate meals in. Our focus is on providing each guest suite with ample space: a living room and bedroom in addition to kitchen facilities, private bathroom, and outside seating; because we found that most guests enjoy the freedom of being able to cook their own meals. A simple, complimentary Continental Breakfast consisting of assorted pastries, yogurt, oatmeal and freshly brewed coffee & tea is available in the mornings free of charge (8 AM till 9 AM weekdays and 9 AM till 10 AM on weekends).


The Beatles Tour, how do we arrange that?
Beatles Museum Tours are held by appointment only
. Mike does these tours on Mondays and Fridays at 10 AM, if desired by a guest. Tours must be arranged, so please call Mike at 808-822-5381 or email him.
Sorry, but Tours are held exclusively for guests of the Kauai Country Inn and are not open to the public.


Will we have daily Maid Service?
We clean the accommodations at the Kauai Country Inn each time at check in & check out, and if a guest is staying longer than 7 nights, the guest suite will be cleaned at regular intervals. Fresh towels & beach towels, and bed linens are changed as often as a guest requires, upon request. This allows us to keep the nightly rates as low as possible, and affords guests ample privacy without the daily knock on the door every morning to vacate the suite for cleaning. Because our accommodations consist of several rooms and up to 1,200 sf in size, each suite takes between 2-4 hours to clean thoroughly.
For guests who require an additional cleaning during their stay we offer this service with a $50 cleaning fee - please ask staff at breakfast to arrange.


Why won't you accept Group Rentals or Families with Small Children?
Sorry, but we do not accept group rentals in the Inn, and children have to be 12 years or older to stay at the Kauai Country Inn. We try very hard to provide a calm and relaxing environment for all of our guests and both group rentals and small children can be noisy and disturbing to the rest of the guests.


Can we smoke at the Kauai Country Inn?
For the benefit of all guests, smoking INSIDE is not permitted at the Kauai Country Inn
.
If you must smoke please smoke OUTSIDE, away from the house, where it will not disturb anyone.
An additional charge of $250 will be added to suites that have to be deep cleaned to remove the odor of smoke from sheets, bed linen, pillows, carpets etc. Please don't smoke and help us make the experience of staying at the Kauai Country Inn a great one for everyone.


Do we need a Rental Car?
Kauai has been voted the most beautiful island in the world
(actually it came in second only after the Galapagos Islands) and there are many sites that simply can not be seen without a car. Public transportation is poor, and if you are staying at the Kauai Country Inn you will definitely need a car to get to town - it's only a 10 minute drive, but a 4 mile walk... For those who are a little squirmish about driving in new places: Don't worry! It's very easy, we only have 60,000 residents and it's all small town driving. Most likely you'll find that people may annoy you driving too slowly...not kidding!
For information on discounted car rental rates please click here. You would either call Dollar Rent A Car directly
800-367-7006 to make your reservation, or click on the Dollar Rent A Car link and make your reservation online. Use our
Corporate Discount Code HI3949 in the Corporate field to get the better rates. Rental car pick-up and drop-off are at the Lihue Kauai Airport, a short 20 minute drive to and from the Kauai Country Inn.


How much is Parking?
We offer FREE parking on the property, and each suite is assigned a reserved parking space just for that suite.


Why do you have a 60 Day Cancellation Policy? Most hotels just require a 24 - 48 hour notice.
We find it necessary to have such a strict cancellation policy because we are a very small establishment consisting of only 4 suites. We reserve and guarantee a certain accommodation sometimes for many months ahead of time, turning away many other possible guests. It is nearly impossible for us to re-rent a cancelled reservation on a last minute basis, because about 99% of our reservations happen two to three months ahead of time over the internet. Rarely do we get a phone call from a traveler already on island looking for accommodation. If you think you may have to cancel please let us know at least 60 days prior to your planed arrival to avoid cancellation charges.
Having said that, purchasing travel insurance is inexpensive and gives most people Peace of Mind.
Kauai Country Inn Cancellation Policy


Do you have Floor Plans available?
Yes. Click here.


Can you send us a Brochure?
Certainly. Send us an email or give us a call requesting a brochure, or simply download our online version.


How much Deposit do you require?
Accommodation: Reservation Deposit of $200 is required to reserve your suite. Final payment is due at check out and the deposit will go towards your final bill.
If guests are only staying a single night, sometimes the total amount of the invoice is just under or just over the required deposit amount of $200. In these cases we will charge the full amount of the single night stay including all State & County Taxes and email you an invoice receipt up-front.
Wedding/Lodging Packages: Reservation Deposit of $400 is required to secure your wedding date and 7 night stay. Final payment is due on your wedding date and the deposit will go towards your final bill.


Call us at 808-821-0207



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